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Dispensary Reviews Vancouver BC Canada

Pure Green Express Online Dispensary - Buy Medical Cannabis in Canada

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Frequently Asked Questions

Q. I am 18, can I obtain a license and order right away?

Our stance, which is in line with current health care research and professional opinion, is that people under the age of 25 may perhaps benefit less from the use of medical cannabis and there may be risks associated with the use of cannabis at a younger age. As such, we will take any such licensed individuals under consideration, however may refuse to ship medically until we review the medical documentation proving benefit over possible adverse effects. We reserve the right to refuse anyone at any time without entering into further correspondence on the matter.

Q. Are your products tested?

Yes. Our products are all lab tested for THC/CBD levels as well as quality assurance checks for mold and pesticides.

Q. Is my order guaranteed to arrive?

Yes. We offer a full money-back guarantee on all orders placed. Each order comes with a unique tracking number in order to track location. If your order is not delivered, (as per Canada Post tracking information) we will provide a full store credit or refund of the purchase price.

Q. Is this a legal service?

Yes. We are a medical online dispensary. We provide medical marijuana products to patients in need, who agree to disclaim that they currently hold, or are in the process of holding medical documentation proving their condition which ascertains the medical benefits of using medical marijuana products as prescribed by a medical professional. We cannot and will not ship to customers who do not meet this criteria, and we do not ship for recreational, sharing, or re­selling purposes. We may ask for a copy of your medical documentation or verification of identification at any time, for any reason.

Q. Is ordering this way safe, reliable and discreet?

Yes. We ship product with the utmost discretion, in a vacuum sealed package. We guarantee all orders placed. If we are unable to fulfill your order, we will refund or credit the purchase price. Each order comes with a unique tracking number in order to follow your package along it’s route to your destination.

Q. Do I need proof of confirmation of diagnosis prior to ordering?

You must start by agreeing to the disclaimer in the customer sign up section found on our registration page.You will be asked to ascertain that have a medical condition that may be helped by the use of medicinal cannabis. You may be asked for supporting documentation at any time, and we reserve the right to close any account that cannot provide proof of diagnosis, condition, and medical follow up supervision.

Q. Can you send my medical products to me outside of Canada? Do you ship to the USA?

No. We only ship within Canada, no exceptions.

Q. What is the maximum quantity of products I may order at one time?

In order to maintain the integrity of our service, we limit the purchasable amount to be the equivalent of 1oz per week. MMAR license holders with a higher daily limit and proper documentation will have their limits reviewed and may be accommodated.

Q. How long will it take to receive my order?

Orders are shipped out within 1-­2 days of receiving payment. Express delivery can take from 2-­4 Business days to reach you, depending on location. Please add additional time for remote areas. Some customers receive their package within 2 days, however please allow up to a week and order accordingly, so as not to be without your medication.

Customer Service Toll-Free: 1.866.743.7778

Pure Green Express is dedicated to providing a safe, practical and discreet access to medicinal cannabis and cannabis-related products at affordable prices to qualified members. We are committed to providing the best possible healthcare and simplest order process for our valued members. The use of this website is limited to Canadian residents over the age of 25 who possess valid medical documentation from a Health Care Practitioner of a diagnosis and related symptom/s for which cannabis has potential medical applications. 

No minors may purchase from under any circumstances.


Codes of Conduct


NO RESELLING OR SHARING of your medicinal cannabis. We cannot provide membership for those seeking to purchase for recreational use. 


RESPECT THE LAW. Do not transport any medicinal cannabis outside of Canada. Under no circumstances are products to be shared with minors. 

BE RESPONSIBLE. Please use your medicine in a respectful and responsible way. Like all medication, keep out of reach of children and pets.

IMPAIRMENT. Do not drive or operate heavy machinery if you are impaired by cannabis. Do not consume cannabis products before swimming or driving.





We cannot guarantee replacements for missing orders to NU, YK, NWT & Northern Quebec.

We have a higher rate of theft and loss of orders to Nunavut, Yukon, Northwest Territories and Northern Quebec than anywhere else in Canada.

We do everything we can to ensure safe delivery of your order. However, we do not guarantee orders sent to Nunavut, the Yukon, the Northwest Territories or Northern Quebec. If your order is stolen or goes missing we reserve the right not replace it.

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